Service

Service

Service Process

We begin by deeply understanding your specific project requirements. Our expert team provides professional advice on material selection, specifications.

Tell Us What
You Need

Color, Thickness, Spec, Quantity, Timeline. You Tell Us, We Document. The More Details, The Better The Match.

Sample
Approval

We send samples, or you send yours. We match, you approve. Until you say "That's it."

Contract
Lock-in

Zinc thickness, paint film, delivery dates, and pricing—everything is guaranteed in black and white.

Production
Scheduling

Once your order is scheduled, we keep you posted: when it starts, when it's coated, when it's packed.

Quality Inspection
& Shipping

Final inspection before loading. Thickness, color, appearance — All good? Then it ships.

After-sales
Records

Test records kept for 3 years. You can access them anytime. Next order? We're here.

Service Banner

From your first inquiry
to your next order.

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Total Quality Control System

Every Coil You Can Trust

We operate a complete quality inspection system covering hot-dip galvanized steel, 55% Al-Zn alloy coated steel (Galvalume), and pre-painted steel sheet. From incoming raw materials to finished product dispatch, we implement a five-stage control process to ensure stable performance, excellent surface quality, and full traceability.

Five-Stage Quality Control Process

1

Raw material inspection

Substrate surface/dimensions, zinc/Al-Zn ingot composition, paint/passivation batch & concentration – non-conforming materials are rejected immediately.

2

Pre-production process check

Annealing furnace atmosphere, zinc bath temperature, air knife parameters, curing oven temperature – both equipment and parameters must meet specifications.

3

In-process (online) inspection

Sampled per coil / every 2 hours: coating thickness, spangle, flatness, T-bend, hardness, MEK rub – any deviation triggers instant feedback and, if necessary, line stoppage.

4

Finished product (off-line) inspection

Appearance, dimensions, mechanical properties, corrosion resistance, coating adhesion – a quality certificate is issued for every batch.

5

Packaging & warehouse re-inspection

Moisture-proof wrapping, steel strapping, label verification, random re-inspection – non-conforming products are never released.

Main Testing Equipment & Capabilities

  • X-ray fluorescence spectrometer (XRF) – coating composition & weight
  • Universal tensile testing machine – tensile, bend, cupping
  • Salt spray chamber – neutral salt spray, accelerated corrosion
  • Colorimeter, glossmeter, magnetic thickness gauge, roughness tester
  • Cross-cut tester, T-bend tester, MEK rub tester, UV weatherometer

All instruments are regularly calibrated to ensure accurate and reliable data.

Download Detailed Procedures

For specific inspection frequencies, defect acceptance criteria, calibration requirements, etc., please click below:

Clear claim policy

I Know Your Concerns

Linear Defects

Definition

Continuous/intermittent line mark, width <5 mm

Examples

Scratch, black streak, bare line, coating scratch

Compensation

Minor: 3%–5% credit
Severe: 15%–50% credit

Spot / Block Defects

Definition

Local spot/patch, diameter/side <50 mm

Examples

Zinc dot, bare spot, black stain, blister, pinhole

Compensation

Single spot: no compensation
Dense (>5/m²): 5%–15% credit

Area Defects

Definition

Defect area ≥0.1 m², affecting appearance/use

Examples

Large-area peeling, rust patch, large bare area

Compensation

Proportional to area × factor
Severe: 50%–80% credit

Performance Defects

Definition

Measured performance below standard/contract

Examples

Low coating weight, poor adhesion, salt spray failure

Compensation

50%–80% credit + processing loss
Critical: refund + 10% penalty

Download Detailed Procedures

For specific inspection frequencies, defect acceptance criteria, calibration requirements, etc., please click below:

FAQ

Why is CONBYTH Trustworthy?

With 20 years of deep expertise in the steel industry, CONBYTH upholds its core value of "CONSTANTLY BY TRUTH," always prioritizing integrity and authenticity as the foundation of its business.

Committed to providing cost-effective steel solutions and integrated full-chain services, Changbai strictly controls every stage from production to final delivery, ensuring the stability of its products and services. Its products are exported to dozens of countries and regions worldwide, earning long-term trust from domestic and international clients through exceptional quality and honest service.

Is CONBYTH a Trading Company or a Manufacturing Factory?

CONBYTH is both a manufacturer and trading company. We have our own production facilities with four production lines, and we also trade high-quality steel products from trusted partners to meet diverse customer needs.

Where is the factory of CONBYTH?

Our factory is located in Boxing County, Binzhou City, Shandong Province, China. This region is known for its steel industry cluster and convenient transportation access.

How is the Color Consistency of CONBYTH's Color-Coated Steel Plates?

We use advanced coating technology and strict color management systems to ensure batch-to-batch color consistency. Our quality control includes spectrophotometer testing and visual inspection.

Which countries does CONBYTH's products export to?

Our products are exported to dozens of countries and regions worldwide, including Southeast Asia, Middle East, Africa, Europe, and South America. We have established long-term partnerships with clients in over 50 countries.

What is the standard delivery time for Galvalume (Aluzinc) steel coils?

For regular specifications (e.g., AZ15-AZ180, commercial quality) with raw material in stock, our standard production lead time is 10-15 days for quantities up to 500 tons. For specific base metal grades (e.g., structural quality, high-strength low-alloy) or non-standard thicknesses requiring special hot-rolled feed stock arrangement, the lead time is approximately 20-25 days. We confirm the exact shipping schedule in the Proforma Invoice to align with your project milestones, and expedited handling is available for urgent orders upon request.

How do you guarantee the surface quality and prevent "Black Stain" or wet storage issues?

Galvalume requires specific surface protection measures to maintain its spangled appearance and prevent wet storage staining:
- In-line Treatment: Every coil undergoes a thin, uniform chromate-free passivation treatment (RoHS compliant) followed by a light application of rust-preventative oil. This protects the spangle surface from moisture attack and fingerprints during handling.
- Surface Finish Options: We offer Regular Spangle and Minimized Spangle finishes. The unique Al-Zn spangle pattern is not only aesthetically pleasing but also provides natural heat reflectivity, reducing building cooling costs.
- Seaworthy Packaging: We use full plastic film wrapping with moisture barrier protection, secured on fumigated wooden pallets with edge guards and a durable metal outer shield to prevent mechanical damage and saltwater exposure.
- Storage Advisory: To preserve the original spangle appearance, we recommend storing coils in a dry, ventilated area and avoiding condensation cycles. Galvalume should ideally be processed within 3-6 months of receipt.

What is the standard delivery time for prepainted steel coils?

For standard RAL color orders (up to 500 tons), our regular production lead time is 10-15 days (provided paint inventory is sufficient). For customized colors or larger quantities, the lead time extends to approximately 20-25 days. We fully understand the importance of project timelines, and the final confirmed shipping schedule will be clearly stated in the Proforma Invoice. For urgent orders, we also accommodate expedited production based on current line scheduling availability.

What are your accepted payment terms for export orders?

To facilitate a smooth and secure transaction for both parties, we offer flexible payment options:
- T/T (Telegraphic Transfer): Standard terms are 30% deposit upon order confirmation, with the remaining 70% balance paid against the copy of the Bill of Lading (B/L).
- L/C (Letter of Credit): We accept Irrevocable L/C at sight. Additionally, for long-term partners with established credit history seeking financial flexibility, we are open to discussing Usance L/C (Deferred Payment L/C), subject to specific negotiation of terms and tenor.

How do you guarantee product quality before shipment?

Quality assurance is integrated into every stage of our process:
- Raw Material Control: We source cold-rolled substrate from major mills and premium coatings (e.g., AkzoNobel, PPG) to guarantee zinc coating weight Z40-Z275g/m² and long-term durability.
- Process Control: Our production line utilizes 220°C high-temperature curing to ensure strong, lasting coating adhesion.
- Inspection Control: We perform multiple on-line checks during production. Prior to shipment, a final lab inspection covers film thickness tolerance, pencil hardness (≥HB), impact resistance, and T-bend performance. A Mill Test Certificate (MTC) accompanies every shipment.
- Detailed Documentation: Our official website features a dedicated "Quality Inspection Process & Standards" section, where you can download our detailed Internal Quality Control Plan (ITP) document to review specific testing methods and acceptance criteria at each production stage.

Our Certificates

ISO 9001
ISO 14001
CE Certificate
SGS Certificate
Quality Certificate
Industry Certificate
Export Certificate
WhatsApp QR Code

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